Industry-specific platforms
Software shaped around how one industry works - its workflows, its paperwork, its rules - so a small business can run on it without hiring someone to configure it.
Focused SaaS for small business / Winnipeg, since 1999
Metrex builds software-as-a-service for one industry at a time - made for the small businesses in it, not for everyone. One team is accountable for all of it: the code, the servers underneath, and the reply when you ask for help.
Customer portals, back-office tools, reporting, and APIs.
Two-factor and passkey sign-in, permissions, workflow, audit history.
Payments, carriers and logistics, data feeds, email and notifications.
Monitoring, backups, versioned releases with rollback, support desk.
Clustered compute, redundant storage, firewalls, and DNS in a Canadian data centre.
What we do
The big platforms try to cover every business, then leave you to configure the rest. We go the other way: pick one industry, learn how its small businesses actually run, and build exactly that. Then we keep developing it, as the industry, its rules, and the competition move.
Software shaped around how one industry works - its workflows, its paperwork, its rules - so a small business can run on it without hiring someone to configure it.
Applications run on infrastructure we own and operate - monitored, patched, backed up, and looked after by people who know exactly what is running on it.
The payment processors, carriers, and data sources a particular industry depends on - connected properly, and kept working when the other side changes.
Regular releases, monitoring, and support from the people who built the system. Ask for help and the reply comes from a person who knows the code.
Platform
Most software companies rent everything underneath their product and hope it holds. We run ours. When something needs attention, the people who wrote the software and the people who run the servers are the same people - and they are the ones who reply when you ask for help.
That is slower to build and harder to fake. It is also why our customers message us directly instead of opening a ticket with a hosting company.
Ask us how it is hostedSensitive workloads live on hardware we own and operate in Canada. Where reach and speed matter, we deploy to a global edge network. Either way, we run it.
Two-factor and passkey sign-in, role-based permissions, and an audit trail on every change - built in, not bolted on.
Message us and the reply comes from a person who knows the system - usually one who helped build it.
Our platforms stay in active development years after launch - new features, new rules to meet, and competitors to stay ahead of.
How we work
We have always started with the problem rather than the technology. That part has not changed.
We learn how the industry actually works - its language, its paperwork, its bad days - before we design anything.
Design and engineering happen in-house and in plain view. You see working software early and often.
Launch is the start. Most of the development comes after it: new features, new integrations, and changes as the industry and the competition move. We host and watch it the whole way.
Company
Metrex started in Winnipeg in 1999, building websites and business systems for other people. Some of those systems outgrew the projects they started as. The ones that stuck became platforms; the servers under them became our cloud.
Today that is the work: focused software-as-a-service, each platform built for one industry and the small businesses in it, on infrastructure we run ourselves. We are not trying to be the platform for everyone.
We are a small team on purpose. Everyone here is close to the software, close to the infrastructure, and close to the customer.
Contact
A platform that needs building, hosting, or rescuing. A person reads every message.